Returns & Exchanges

At Urban Jungle, we want you to be completely satisfied with your street style essentials, which is why we offer a 30-day window for hassle-free returns on all unworn items. If your fit isn't perfect, our streamlined process ensures you get back to looking your best in no time.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.